Membership
Your part-time operator partner, on a monthly cadence
Project engagements fix a defined problem. Membership keeps a senior advisor watching your numbers every month — prime cost, labour, menu and cash — so the margin holds after we leave and the drift gets caught before it compounds.
Every plan is priced as a simple fee on daily sales — no fixed monthly cost, no setup fees. You pay in step with what the room takes.
Essentials
Ongoing financial visibility for owners who want eyes on the numbers every month.
Under $599,000 gross sales
POS deduction disclosure
- When: The 4% fee is calculated and deducted automatically at the close of each business day, the moment your POS system finalizes the nightly sales batch — including weekends and holidays.
- How it appears: The deduction shows as a single line item on your daily POS settlement / Z-report, labeled "HGA Membership Fee (4%)." It is drawn from gross sales before the deposit hits your bank account, so it never arrives as a separate invoice.
- No surprises: On a zero-revenue day, no fee is taken. You only pay on the days the room is open and selling.
- Monthly P&L and prime-cost review (food, beverage, labour vs sales)
- KPI dashboard: covers, check average, labour %, pour/food cost %
- One written operations note per month with the top three levers
- Email support — questions answered within one business day
- Quarterly benchmarking against healthy ranges for your format
Growth
Active operations and financial management for a single venue.
$600,000 – $999,000 gross sales
POS deduction disclosure
- When: The 8% fee is calculated and deducted automatically at the close of each business day, the moment your POS system finalizes the nightly sales batch — including weekends and holidays.
- How it appears: The deduction shows as a single line item on your daily POS settlement / Z-report, labeled "HGA Membership Fee (8%)." It is drawn from gross sales before the deposit hits your bank account, so it never arrives as a separate invoice.
- No surprises: On a zero-revenue day, no fee is taken. You only pay on the days the room is open and selling.
- Everything in Essentials, plus:
- Bi-monthly operations review call (2 × 30 min/month)
- Menu engineering & plate-cost review each period
- Roster vs covers labour modelling
- Supplier and contract cost challenge
- Cash handling, voids and comps review
- One on-site visit per quarter (Texas / Florida)
- Priority response and a named advisor
Partner
For multi-site operators or groups that want HGA embedded.
$1M and up gross sales
POS deduction disclosure
- When: The 12% fee is calculated and deducted automatically at the close of each business day, the moment your POS system finalizes the nightly sales batch — including weekends and holidays.
- How it appears: The deduction shows as a single line item on your daily POS settlement / Z-report, labeled "HGA Membership Fee (12%)." It is drawn from gross sales before the deposit hits your bank account, so it never arrives as a separate invoice.
- No surprises: On a zero-revenue day, no fee is taken. You only pay on the days the room is open and selling.
- Everything in Growth, plus:
- Weekly KPI review and a standing monthly strategy call (60 min)
- Multi-site benchmarking across the group
- Technology & systems review (POS, inventory, reporting stack)
- People & training: hiring profiles, onboarding playbooks, standards
- Quarterly operational and guest-experience audit
- Annual strategy and growth roadmap
- Two on-site visits per quarter (Texas / Florida)
All plans are priced as a fee on daily sales with no fixed monthly cost. Month-to-month, cancel anytime. On-site visits cover Texas and Florida; travel elsewhere is arranged at cost. No setup fees.
How it works
From first read to monthly rhythm
Start with a free health check
Run your numbers through our prime-cost health check, or book a thirty-minute call. Either is free and both tell us where the pressure sits.
We read your numbers and pick a plan
We look at your P&L, covers and cost structure, then recommend the tier that fits — and tell you if a project engagement is the better fit instead.
Your monthly cadence begins
KPI dashboard set up, first review scheduled, named advisor assigned. The work starts the week you sign up.
Need a defined piece of work instead?
Strategy, audits, pre-opening and full operational takeovers stay available as scoped project engagements — quoted up front, with a defined finish. Membership is the ongoing layer; projects are the interventions.
See project engagementsFAQ
Membership questions
Can I cancel anytime?
Yes. Membership is month-to-month. You can pause or cancel with one month's notice — no early-termination fee, no lock-in beyond the current period.
What do we need to provide each month?
Your P&L, POS sales mix and labour schedule for the period. If you use a cloud POS or accounting platform, we can pull most of it directly once set up.
Is this for a single venue or a group?
Essentials and Growth are scoped to a single venue. Partner covers multi-site groups and includes cross-site benchmarking. Adding a second venue to Growth is a flat per-site add-on.
Does this replace our bookkeeper or controller?
No. We read the numbers your team already produces and tell you what they mean for operations. We complement your bookkeeper — we do not replace the accounting function.
How is this different from a project engagement?
Membership is the always-on layer — monthly monitoring, review calls and a named advisor. Project engagements (Strategy, Audits, Pre-opening) are still available à la carte when you need a defined piece of work.
Not sure which tier fits?
Run the free health check or book a call. We will tell you which plan matches your numbers — or if a project is the better move.